Sheraton Riyadh Hotel & Towers, Riyadh

My stay at the Sheraton was quite an experience! While the food and overall service were excellent, I was disappointed by an incident involving a staff member smoking in a non-smoking area. Fortunately, the staff members Hameed and Lal made up for it with their exceptional service. The location is convenient for business travelers, and the hospitality shown by the staff stands out. However, the smoking incident left a sour note that shouldn't happen in a hotel of this standard.

I had a mixed experience at the Sheraton in Riyadh. While the staff were nice and the hotel was clean, I found the facilities quite lacking, especially for women. The gym situation was frustrating, and the dining options were limited as the Italian restaurant was never open. Overall, it felt outdated and not quite worth the price.

I had a mixed experience at the Sheraton hotel. On the positive side, the food was really delicious, and the service from some of the staff was excellent. However, I was quite put off by a staff member smoking in a non-smoking area, which was quite unprofessional for such an establishment. Overall, I left feeling satisfied due to the efforts of some outstanding staff members who turned the situation around.

My stay at the Sheraton Riyadh was outstanding with a fantastic location near the airport and city center. The staff was incredibly welcoming, making me feel valued throughout my visit. The breakfast was a highlight, with plenty of delicious options, though the club lounge hours were a bit limiting. Overall, it was a great experience, but laundry prices were on the higher side.

The hotel has an excellent location near restaurants and upcoming transit options, but it feels outdated and in need of renovation. With occasional conveniences like free valet parking and cleanliness, the experience is somewhat overshadowed by dated décor and limited dining options. While the service staff were standout performers, the facilities remain stuck in the past.

My stay was quite pleasant overall. I found the rooms to be very spacious and clean, which was a big plus. The staff were accommodating and provided excellent service, especially during breakfast. However, I felt that the breakfast quality could be improved, and the traffic situation around the hotel during the evening can be quite frustrating. Overall, I had a restful and enjoyable time at the hotel.

I had a great stay at one of the oldest five-star hotels in Riyadh, which has been beautifully renovated. The rooms were spacious and soundproof, allowing for a peaceful night's sleep, even on a main road. The dining experience was quite good, with a particularly nice breakfast. However, I was put off by a smoking manager in a non-smoking area, which affected my overall impression slightly.

The Sheraton Riyadh offers a solid experience with a friendly front desk team and clean rooms. However, the property feels outdated, and the dining options, while good, could use more variety. The location is convenient, but there are definitely areas that need improvement to elevate the overall experience.

I had a wonderful experience at this hotel, feeling welcomed every time I visited. The staff, especially the Bell Captain Mohammed Yasin and reception personnel, were incredibly helpful and attentive. The overall atmosphere is cozy and inviting, which made my stay comfortable. However, I did encounter a smoking issue that was quite unprofessional and could be improved. Despite that, the dining experience was mostly enjoyable, with excellent service.