Sheraton Riyadh Hotel & Towers, Riyadh

I had a really disappointing stay at this hotel. The reservation process was a nightmare, and I received little to no support from the staff. On the bright side, the front desk team was incredibly helpful during my stay. Overall, the hotel seems to be stuck in the past and needs a significant update.

I had an overall enjoyable stay at the hotel in Riyadh, with notable positives including a fantastic and accommodating staff and a great breakfast experience. However, I was taken aback by one staff member smoking in a non-smoking area, which was quite unprofessional. The hotel itself felt a bit dated but made up for it with its warm atmosphere and helpful service.

I had a pleasant experience at this hotel. It offers spacious and well-maintained rooms with excellent soundproofing, providing a peaceful night's sleep despite being on a main road. The breakfast had a fantastic selection, but the club lounge hours could be improved. Also, the location is convenient yet slightly isolated, requiring taxis for most outings.

My stay at the Sheraton was quite an experience! While the food and overall service were excellent, I was disappointed by an incident involving a staff member smoking in a non-smoking area. Fortunately, the staff members Hameed and Lal made up for it with their exceptional service. The location is convenient for business travelers, and the hospitality shown by the staff stands out. However, the smoking incident left a sour note that shouldn't happen in a hotel of this standard.

I had a mixed experience at the Sheraton in Riyadh. While the staff were nice and the hotel was clean, I found the facilities quite lacking, especially for women. The gym situation was frustrating, and the dining options were limited as the Italian restaurant was never open. Overall, it felt outdated and not quite worth the price.

I had a mixed experience at the Sheraton hotel. On the positive side, the food was really delicious, and the service from some of the staff was excellent. However, I was quite put off by a staff member smoking in a non-smoking area, which was quite unprofessional for such an establishment. Overall, I left feeling satisfied due to the efforts of some outstanding staff members who turned the situation around.

My stay at the Sheraton Riyadh was outstanding with a fantastic location near the airport and city center. The staff was incredibly welcoming, making me feel valued throughout my visit. The breakfast was a highlight, with plenty of delicious options, though the club lounge hours were a bit limiting. Overall, it was a great experience, but laundry prices were on the higher side.

The hotel has an excellent location near restaurants and upcoming transit options, but it feels outdated and in need of renovation. With occasional conveniences like free valet parking and cleanliness, the experience is somewhat overshadowed by dated décor and limited dining options. While the service staff were standout performers, the facilities remain stuck in the past.

My stay was quite pleasant overall. I found the rooms to be very spacious and clean, which was a big plus. The staff were accommodating and provided excellent service, especially during breakfast. However, I felt that the breakfast quality could be improved, and the traffic situation around the hotel during the evening can be quite frustrating. Overall, I had a restful and enjoyable time at the hotel.